Virgin Media O2 puts a Sierra-built AI voice agent on broadband fault calls
The UK operator is rolling out a voice agent built with Sierra on routine broadband fault calls, with human advisors still on hand.
Eddie Smith
InTouchNow raises £2.3m to take its AI receptionist to more NHS GP surgeries
Ada Ventures leads the seed round for the former NHS call centre turned AI voice agent company.
Reecall raises €3.5m to sell white-label voice AI to software makers
Founders Future leads the round as the Paris company's pivot to selling voice AI infrastructure through partners quadruples revenue.