YouTube launches chatbot to manage hacked account queries

There is nothing more frustrating than being locked out of your digital

CommBank Australia's internal IT Chatbot serves 13k employees

Here's a great example of an internal use case for

Henry is the AI Copilot for commercial real estate brokers

I can imagine the world of real estate needs a bit of

40% of companies say AI will be critical to their operations within 2-3 years

Engage Customer, Sabio and Genesys have collaborated to release a fascinating report

Help: "My manager is skeptical about the practical benefits of Conversational AI"

Here's a question that was submitted to Squirro's

Squirro's Conversational AI Webinar today: 2pm UK, 3pm CET - see you there!

Hi all - I've got the Diet Coke at the

Tony Blair's plan to augment the NHS with Conversational AI

Former British PM, Tony Blair, is apparently very keen on the idea

Interesting job alert: KeyBank is hiring a Sr. Technology Director - Conversational AI Platform

Here's another role that illustrates the ongoing development of the

Hamming AI offers automated testing for voice agents

Here's an interesting one if you're working with

OpenDialog AI launches Insurance AI Co-Pilot

This morning the team at OpenDialog AI launched their Insurance AI Co-Pilot

For Frost Bank, AI means "Actually Interested"

I had to smile when I read this case study from LivePerson

Cognigy raises $100M and has 175 customers across 1,000+ brands

This has been sitting in my queue since June and I have