One of the names I hear on the lips of many executives in the context of Conversational AI is Gupshup. I'll get to their press release in just a moment. First, some observations: I was discussing a Conversational AI assessment project with a Financial Services executive recently and
I've been following Cascading AI ("Casca" for short) for the longest time. Technically, since 2023. But a year is a long time in the AI world, right? I came across the Casca team thanks to their Y-Combinator batch announcement and was instantly curious. I've
How good is your PR company when it comes to Conversational AI? Well, I'm going to attempt to give you one metric to help. I hope this will be useful reading for any C-Level executives working in the industry. It's a market sample size of one
Regular readers know I like to keep an eye on the job boards and listings to see what's going on in the Conversational AI space. For example, last week I highlighted the roles that accounting giant Sage is hiring ("Chatbot Platform Owner"). This week I got
This afternoon I got an email from one of my UK banks, Tide. Tide is a specialist SME business bank account and I am deeply impressed with the simple it-just-works service that Tide has been offering me. I have, in the past, been slightly frustrated with the rather limited maturity
The first episode is up! (Technically, it's episode zero, because I was making sure everything is setup and working.) * You can find it on Spotify here. * You can find it on Apple here. * You can find it on YouTube here. And you will shortly be able to find
I saw this news on the Incio AI LinkedIn feed earlier today and made a note to write about it. Rachel Curtis, CEO & Co-Founder of Incio AI re-posted it with these comments: Such a great partnership with Alasdair Skeoch, Steven Smart, Allan Scullion and the team 😁. It's
Only a few weeks back, I wrote a note welcoming all 1,140 subscribers to Conversational AI News on LinkedIn. We'll, we've almost doubled. Almost! We're at 2,039 subscribers as of this morning on the LinkedIn Newsletter. Woah! You are all very, very
I read recently that Meta has begun to close off access to its various Celebrity AI Clone / chatbot offerings. A load of tech websites covered the announcement but I caught the news via The Verge. I was never a big fan of the concept of interacting with an AI version
This one popped up in my feed and I thought it deserved to be highlighted as an interesting use of Conversational AI. The team at Cloudy Bay Wines decided to make it slightly easier for you to explain why you're out of the office this coming Friday evening
I've got quite a lot of travel coming up across the next half of the year. I use a whole array of applications and services to help me do that – like most, I've got a specific set of workloads and processes for trying to optimise everything.
Have you seen the Business Insider post (subscription required) discussing the actions of a Pharma CIO who reportedly cancelled their Microsoft 365 Copilot subscription? Dr Jeffrey Funk wrote an article on LinkedIn helpfully quoting some of the article text. Here are some choice paragraphs: “A pharma company stopped using Microsoft&