NLX hires Christian Wagner as Chief Customer Officer
NLX, the AI platform that powers advanced conversational experiences for the likes of Red Bull, United and Comcast, has some hiring news.
They've recruited Christian Wagner from AWS who joins as their Chief Customer Officer. Welcome to the Conversational AI industry, Christian.
NLX comments:
Wagner brings decades of experience leading flagship technologies and applications to the job of building a world-class growth and customer success organization.
At the same time, NLX has promoted their Chief Growth Officer, Derrick Bradley, to Chief Product Officer. Congratulations Derrick.
Now, if you haven't come across 6-year old NLX – I know the name might be new to some of our European readers - they've been doing a lot in the Conversational AI space, with the likes of their NLX Canvas tool:
And as a bit of a hint, if you're wondering about AI model support, here's the current list:
And the supported channel list is somewhat extensive:
I'm also a fan of their Generative Journey capability:
And the company's approach to Compliance is comprehensive:
There is, of course, quite a lot to discuss when it comes to mission-critical use cases such as financial services. That's the case with any vendor and why so many are still focused on a somewhat traditional RAG ("retrieval augmented generation") approach in order to answer management and regulator concerns.
I would presume NLX will also be able to help with that, although I haven't specifically discussed this with them.
Congratulations once again to Christian for making the move from AWS to NLX.
If you'd like to reach out and discuss possibilities, then you might consider approaching him via LinkedIn (profile below) or the NLX contact page.
