Inicio AI signs 118 118 for Conversational AI affordability services
It's great to see the team at UK-based Conversational AI specialists, Inicio AI, announcing yet another client, this time in the form of financial services provider 118 118 Money.
Inicio AI commented on their LinkedIn thus:
We are delighted to announce our latest new client, 118 118 Money, who are now using our Conversational AI Income and Expenditure solution to guide their customers and support their live agents through affordability assessments. Many thanks to the fantastic team at 118 118 Money and our distribution partners Wavenet, for a smooth process from configuration to go live. Samuel Baker, Mark Northfield, Steven White and Sam Taylor
A stimulating footnote there is the involvement of managed service provider, Wavenet (in this case, the distribution partner).
Nice work all.
I couldn't find any screenshots online to give you an example of the implementation – if I find any, I'll post them!