Inicio AI hires Darryl P.M. from TSB Bank to run Client Experience

Ewan MacLeod

02 Jan 2025 — 1 min read

Screenshot from the Inicio AI announcement on LinkedIn

News in from the team at Inicio AI: They've hired Daryl P.M. to be their new Director of Client Experience.

According to his LinkedIn profile, Daryl was previously Product Manager of TSB Bank's FinTech and Open Banking offerings.

Caroline Walton, Inicio AI's Chief Commercial Officer posted the news earlier today:

Happy New Year, and what a great start.

From today we are over the moon to have Darryl P. M. join Inicio AI as our new Client Experience Director.

Darryl's background is in partnerships & stakeholder management from the Banking & Debt Management sector and joins our team to shape and oversee the entire customer journey from concept to live.

We can't wait for our existing and new clients to meet Darryl. 2025 is set to be a very exciting year for Inicio AI as our Income and Expenditure solution continues to bring conversational AI right to the heart of the I&E customer journey, providing live agent support, self-serve customer engagement, improved confidence and getting ahead of the regulatory expectations.

Good luck Daryl and every success – congratulations to team Inicio AI too!

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