EBO launches NHS chatbot

The whole process behind the National Health Service is crying out for more conversational AI services in my view.

So it's great to read that EBO has launched a Conversational AI virtual assistant for the Lancashire and South Cumbria NHS Foundation Trust.

Health Tech World has the full story:

Lancashire and South Cumbria NHS Foundation Trust, in collaboration with The Access Group, is set to roll out EBO’s second generation Intelligent Patient Portal (IPP) that will deliver a patient-centric experience with AI-powered two-way conversation.

EBO will support the trust to automate patient facing processes end-to-end to improve care, increase staff productivity and reduce operational costs.

I think we'll see a lot more of these stories as the year progresses. I dare say it's an absolute no-brainer to deploy Conversational AI for these types of service offering.

You can find more about the company mentioned here, EBO, at https://www.ebo.ai/.

Nice worth both - and I look forward to further updates soon.