OpenDialog launches AI Agent Accelerator
Stimulating news from the team at Conversational AI leader OpenDialog today. They&
Ewan MacLeod
Microsoft's Suleyman: "Conversational AI is the next web browser"
I was in the middle of a strategy workshop with a financial
NLX hires Christian Wagner as Chief Customer Officer
NLX, the AI platform that powers advanced conversational experiences for the likes
NatWest: Gen AI chatbot pilot delivering 150% increase in customer satisfaction
You may recall some of my recent posts about the mighty NatWest
"Our strategy is to wait for Microsoft Copilot to mature" - Bank CIO on Conversational AI
Welcome to 2025.
This week I've been straight back into
Inicio AI hires Darryl P.M. from TSB Bank to run Client Experience
News in from the team at Inicio AI: They've hired
Tryg Insurance: "We used Conversational AI to go from 65 back office agents to 7"
Bjartmar Strøm Jensen is the Director of Quality Excellence at the insurance
OpenDialog launches AI Agent support for 2 NHS Trusts
Good news at the tail end of the year for the team
Koios featured in Daily Telegraph Podcast
I'm a big fan of the work that the team
Vendors: Are you working on your Agentic Interface Platform?
How will Apple's Siri connect to your customer's
FT: "The AI agents are coming"
I wanted to highlight this article by Richard Waters in the Financial
Vodafone's hiring a Digital Product Lead for their Chatbots
Hot on the heels of the company's Gen AI Product