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I've been watching Sierra AI now and again to see how things have been going and goodness me, it's getting exciting. The story for me begins with this TechCrunch piece ("No one seemed to see Bret Taylor stepping away from Salesforce"). Then it was
I am working with multiple banks helping them with their Conversational AI strategies at the moment. Every firm I'm supporting is frustrated by the vendors they've been interacting with, to some degree. They're not getting answers to their questions online. Many are carefully avoiding
I've been fascinated with the concept of the Nothing (phone) ever since the firm launched their devices and I've been following them ever since. A recent video I came across on LinkedIn and then on TikTok features the company's founder discussing his vision of
I recently sat down with the fabulous Ellen Keenan-O'Malley from the law firm EIP to record a podcast episode with her on the topic of Artificial Intelligence and Conversational AI. Ellen is a commercial IP solicitor specialising in intellectual property, new and emerging technology, AI, cyber and data
It's time once again for another exclusive interview, this time with Neil Marley, CEO of Qualyfi. I sat down with Neil to find out more about askQ, the company's dedicated AI assistant built for technology delivery and consulting teams. AskQ is an LLM/RAG-enabled solution that
I'm delighted to bring you an exclusive podcast interview with Tom Sherwood, the CEO of Koios. In this episode, I'm sit down with Tom to discuss the bleeding-edge field of emotionally intelligent AI. This is definitely worth a listen! Tom shares his unique background (the Army,
If you're wondering how a Tier-1 financial services player like ABN Amro organises its Conversational AI activities, there are a few hints in the job posting they published yesterday on LinkedIn. The job is based in Amsterdam and will supervise the engineering team supporting the bank's
I'm working away on a keynote presentation for an upcoming event and I came across this press release from Bank of America ("BoA") I bookmarked back in April. It's one of those summary releases that bank public relations teams tend to release to showcase
I've been following the work of the team over at Artisan for a little while and then I caught the news today that they've raised a further $11.5M to supercharge their 'AI Artisan' activities. I can imagine a lot of companies would love
Thank you to everyone who attended the Conversational AI Roundtable discussion at Nordic FinTech Week last week. I was joined by industry leaders from across the Nordics from a mix of disciplines. Some were responsible for Conversational AI in their financial services firms, others were actively evaluating it, some were
Next month the team at DRUID AI are hosting their third annual customer event called Symbiosis3. If you're closely following the topic of Conversational AI, you might consider to register to attend physically, or virtually (it'll be live-streamed too). It's taking place at ME
I recently sat down to record a podcast interview with Amelia Lowe, VP of Operations at SquareTrade. SquareTrade is one of Europe's biggest electronics insurers and they've been successfully using Conversational AI throughout their customer service teams in multiple languages and in multiple countries. Amelia shares