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If you're wondering how a Tier-1 financial services player like ABN Amro organises its Conversational AI activities, there are a few hints in the job posting they published yesterday on LinkedIn. The job is based in Amsterdam and will supervise the engineering team supporting the bank's
I'm working away on a keynote presentation for an upcoming event and I came across this press release from Bank of America ("BoA") I bookmarked back in April. It's one of those summary releases that bank public relations teams tend to release to showcase
I've been following the work of the team over at Artisan for a little while and then I caught the news today that they've raised a further $11.5M to supercharge their 'AI Artisan' activities. I can imagine a lot of companies would love
Thank you to everyone who attended the Conversational AI Roundtable discussion at Nordic FinTech Week last week. I was joined by industry leaders from across the Nordics from a mix of disciplines. Some were responsible for Conversational AI in their financial services firms, others were actively evaluating it, some were
Next month the team at DRUID AI are hosting their third annual customer event called Symbiosis3. If you're closely following the topic of Conversational AI, you might consider to register to attend physically, or virtually (it'll be live-streamed too). It's taking place at ME
I recently sat down to record a podcast interview with Amelia Lowe, VP of Operations at SquareTrade. SquareTrade is one of Europe's biggest electronics insurers and they've been successfully using Conversational AI throughout their customer service teams in multiple languages and in multiple countries. Amelia shares
Public Service Announcement... you an actually register here on Conversational AI News. Yeah. I know. Not a lot of people knew this, so I thought I should remind you. Indeed, thank you to Robin who phoned me this morning to ask why I hadn't done a video about
I saw this one on LinkedIn last week and made a note to document it here. From what I understand, Vodafone has a sizeable Conversational AI focus and it appears that they are hiring someone to supervise their chatbot activity. They're hiring a Chatbot Product Manager to supervise
Nordic FinTech Week is one of Europe's premier FinTech events – and it's taking place next week from 25th-26th September in Copenhagen, Denmark. The Nordic region is, I think it's fair to say, one of the most advanced regions globally when it comes to the
If you haven't come across Google's NotebookLM, it's worthwhile checking it out. Like many I've been playing around with it and finding it working very nicely when I throw a whole load of sources together and start querying it. So far, so
Sam Oliver, Founder and CEO at OpenFi has contributed a fascinating piece over at VentureBeat entitled: What does it cost to build a conversational AI? He highlights that, at a base level, OpenAi's ChatGPT costs $0.15 per conversation, whilst Meta's Llama (running on AWS Bedrock)
I’m delighted to be featured in the latest edition of Nordic Fintech Magazine. The topic of my article is: "Conversational AI: The Next Banking Interface". I encourage you to read my article along with other unmissable insights from the world of FinTech. Here's the introductory