Ewan MacLeod

The Conversational AI Podcast is here!

The first episode is up! (Technically, it's episode zero, because

bpo Collections uses Incio AI Assistant for self-service debt collections

I saw this news on the Incio AI LinkedIn feed earlier today

Hello to the 2,039 Conversational AI News subscribers

Only a few weeks back, I wrote a note welcoming all 1,

Meta closes Celebrity AIs; Launches Custom AI Studio for you and me

I read recently that Meta has begun to close off access to

I used Cloudy Bay's AI Assisant to write my out-of-office message

This one popped up in my feed and I thought it deserved

Conversational AI as the primary app interface? A simple example.

I've got quite a lot of travel coming up across

Pharma CIO cancels Microsoft Copilot: Reaction

Have you seen the Business Insider post (subscription required) discussing the actions

NatWest's Cora chatbot gets a (12-week) Generative AI update

NatWest Bank in the UK have long been leaders in the chatbot

Interesting job alert: Chatbot Platform Owner, Sage

I found this one online and thought it was worthwhile highlighting for

Santander UK chatbot follow-up

For those of you who are following along at home, I recently

Here's how Insurance company Topdanmark uses their internal chatbot to supercharge their human agents

I am often writing about public facing chatbots or conversational AIs and

Video walkthrough: Santander UK's Sandi chatbot is best-in-class

Earlier this week I published a screenshot walkthrough showing how the Santander