I'm the founder of Conversational AI News. Thanks for reading. Read more in our About section above.
I'm delighted to bring you our very first podcast interview with Sam Oliver, Founder of OpenFi, the team behind the fantastic Conversational AI product, SalesTalk AI. This episode builds on the interview I did with Sam a few weeks ago on Conversational AI News. I had such great
Hot on the heels of my post about NatWest's Ask Archie internal Virtual Assistant, I caught this post from the bank's Head of Applied AI, Euan Wielewski, outlining the steps the team has taken in the context of Generative AI guardrails. He gives a bit more
NatWest has announced they've launched "Ask Archie", their internal Conversational AI virtual assistant to manage employee queries. In a lot of my research on Conversational AI, I've seen many examples where internal Virtual Assistants are delivering fantastic results, especially in the context of '
This morning I was sitting in a virtual pitch meeting with a large financial services company. I've been asked to advise on their approach to Conversational AI. My first step is generally assessment of the firm's existing capabilities, but that's also a bit boring
Thank you to those who have been prompting me about the Conversational AI Podcast. I've been busy working away on bringing it to life. We've got 5 episodes in the bag already. I recorded two yesterday! I'll write a note about Episode 1, which
I like to highlight interesting Conversational AI jobs that I see posted here on the site. I think it's helpful to get an idea of what companies are doing in the space – and it's always insightful to see how the companies describe their Conversational AI/chatbot
I came across this job on LinkedIn. Here's the opening paragraph: Head of AI Product/AI Product Lead | Tier 1 UK Bank | London, Manchester, Edinburgh A Tier 1 UK Bank is seeking a Head of AI Product/AI Product Lead to spearhead the development and commercialisation of their
One of the names I hear on the lips of many executives in the context of Conversational AI is Gupshup. I'll get to their press release in just a moment. First, some observations: I was discussing a Conversational AI assessment project with a Financial Services executive recently and
I've been following Cascading AI ("Casca" for short) for the longest time. Technically, since 2023. But a year is a long time in the AI world, right? I came across the Casca team thanks to their Y-Combinator batch announcement and was instantly curious. I've
How good is your PR company when it comes to Conversational AI? Well, I'm going to attempt to give you one metric to help. I hope this will be useful reading for any C-Level executives working in the industry. It's a market sample size of one
Regular readers know I like to keep an eye on the job boards and listings to see what's going on in the Conversational AI space. For example, last week I highlighted the roles that accounting giant Sage is hiring ("Chatbot Platform Owner"). This week I got
This afternoon I got an email from one of my UK banks, Tide. Tide is a specialist SME business bank account and I am deeply impressed with the simple it-just-works service that Tide has been offering me. I have, in the past, been slightly frustrated with the rather limited maturity