The #1 way to hit 100% containment with your chatbot
I had to smile when I saw this discussion between Andrew Charles
GOV.UK's Conversational AI Plans: 5 Things To Know
Just over a month ago, Leanne Cummings, Director of Products & Services
The UK's Top Conversational AI Practitioners
Hi everyone! So, the time is upon us to launch the first
Reid Hoffman's 2026 AI predictions
I really enjoyed this interview between Dan Shipper (of Every.to) and
This Is What Practical AI in the Enterprise Actually Looks Like
Matt Sanderson from The AA is back.
Last time I talked about
The Potential Impact of AI on Crypto Portfolio Management
Matic Jug explores how conversational AI is transforming crypto portfolio management and investment decision-making.
How Linarc’s Shanthi Rajan Is Using AI to Transform Construction Projects
Shanthi Rajan discusses how Linarc is using AI to transform construction management through predictive scheduling, budget forecasting, and resource optimisation.
How Denodo Helps Organisations Deliver Trusted, Real-Time Data for AI
Charles Southwood discusses how Denodo is embedding AI into data management platforms, enabling natural language queries and secure enterprise data access without compromising governance.
How Templafy’s CISO Builds Trustworthy AI for Enterprise Documents
Ellen Benaim, CISO at Templafy, discusses their security-first approach to AI in document workflows, responsible AI implementation, and why user education is critical for successful AI adoption.
Apptio’s EMEA Field CTO Greg on Managing AI Spend and Value
Greg Holmes discusses how Apptio helps organisations manage AI investments, the importance of transparency in AI systems, and why smaller teams will punch above their weight in the next 18 months.
The Future of CX: Q&A with Medallia’s Sid Banerjee
Sid Banerjee discusses how Medallia is embedding AI across customer experience platforms, from generative AI insights to agentic integrations and responsible AI governance.
Driving AI Innovation in Contact Centres: A Q&A with AnywhereNow CEO William Blench
William Blench discusses how AnywhereNow is transforming customer experience with AI-powered contact centre solutions, driving efficiency whilst supporting human agents.