I'm delighted to bring you an exclusive podcast interview with Tom Sherwood, the CEO of Koios. In this episode, I'm sit down with Tom to discuss the bleeding-edge field of emotionally intelligent AI. This is definitely worth a listen! Tom shares his unique background (the Army,
If you're wondering how a Tier-1 financial services player like ABN Amro organises its Conversational AI activities, there are a few hints in the job posting they published yesterday on LinkedIn. The job is based in Amsterdam and will supervise the engineering team supporting the bank's
I'm working away on a keynote presentation for an upcoming event and I came across this press release from Bank of America ("BoA") I bookmarked back in April. It's one of those summary releases that bank public relations teams tend to release to showcase
Luke Budka was one of the first executives in the Public Relations industry to adopt the job title, "AI Director". I sat down and recorded a fascinating episode with him about how his company Definition is implementing Conversational AI for the whole company – and how they're
Hello, welcome and thank you to Neil Marley and the team at Qualyfi who are sponsoring next week's Conversational AI Mini Summit in London. I asked Neil to give us a quick overview of the company: Qualyfi was founded to help anyone forge a career in technology, regardless
I am excited to announce that the Koios team, pioneers in emotionally intelligent conversational AI, will sponsor next week’s Conversational AI Mini Summit. Tom Sherwood, Koios CEO, will speak about their innovative platform, which empowers organisations to scale personalised learning through AI-driven L&D coaches. He’ll explore
I've been meaning to make sure I wrote about what the team at Play.ht have been creating. The company offers AI Text to Speech, AI Voice Cloning and a Voice Generation API – and I have to say, the demos I've tried are really, really good.
I found this one online and thought it was worthwhile highlighting for several reasons. Firstly, someone reading might be interested in the opportunity. The direct link is right here. Second, it's a super insight into how Sage – a world leader in accountancy software – is approaching the role of
I recently wrote on FinTech Profile that I was deeply impressed with the way in which Santander UK had launched their mobile revamp. During that review I noted that the team had deployed "Sandi", their Chatbot (or conversational AI). I resolved to check it out later on. Today
News and insight for the Conversational AI industry
I've been following the work of the team over at Artisan for a little while and then I caught the news today that they've raised a further $11.5M to supercharge their 'AI Artisan' activities. I can imagine a lot of companies would love
Thank you to everyone who attended the Conversational AI Roundtable discussion at Nordic FinTech Week last week. I was joined by industry leaders from across the Nordics from a mix of disciplines. Some were responsible for Conversational AI in their financial services firms, others were actively evaluating it, some were
Next month the team at DRUID AI are hosting their third annual customer event called Symbiosis3. If you're closely following the topic of Conversational AI, you might consider to register to attend physically, or virtually (it'll be live-streamed too). It's taking place at ME
I recently sat down to record a podcast interview with Amelia Lowe, VP of Operations at SquareTrade. SquareTrade is one of Europe's biggest electronics insurers and they've been successfully using Conversational AI throughout their customer service teams in multiple languages and in multiple countries. Amelia shares
Public Service Announcement... you an actually register here on Conversational AI News. Yeah. I know. Not a lot of people knew this, so I thought I should remind you. Indeed, thank you to Robin who phoned me this morning to ask why I hadn't done a video about
I saw this one on LinkedIn last week and made a note to document it here. From what I understand, Vodafone has a sizeable Conversational AI focus and it appears that they are hiring someone to supervise their chatbot activity. They're hiring a Chatbot Product Manager to supervise
Nordic FinTech Week is one of Europe's premier FinTech events – and it's taking place next week from 25th-26th September in Copenhagen, Denmark. The Nordic region is, I think it's fair to say, one of the most advanced regions globally when it comes to the
If you haven't come across Google's NotebookLM, it's worthwhile checking it out. Like many I've been playing around with it and finding it working very nicely when I throw a whole load of sources together and start querying it. So far, so
Sam Oliver, Founder and CEO at OpenFi has contributed a fascinating piece over at VentureBeat entitled: What does it cost to build a conversational AI? He highlights that, at a base level, OpenAi's ChatGPT costs $0.15 per conversation, whilst Meta's Llama (running on AWS Bedrock)
I’m delighted to be featured in the latest edition of Nordic Fintech Magazine. The topic of my article is: "Conversational AI: The Next Banking Interface". I encourage you to read my article along with other unmissable insights from the world of FinTech. Here's the introductory
BCG is hiring a Global Product Director to focus on deploying the company's own internal Generative AI chatbot capabilities - along with other GenAI activities I'd imagine too. Here's the key paragraph from the job listing: In your first 90 days you will collaborate
And here we go. Exponential continues. OpenAI has launched a preview of 'o1', a new series of reasoning models for solving hard problems. It's immediately accessible to me (and I would assume you too) in my ChatGPT interface: Here are the opening paragraphs of the announcement:
