I wanted to make sure I documented this here, especially following the awesome Q&A from Fiverr's Sapir Hadad (their Executive Director of AI) that I published earlier this week. About a month ago, Micha Kaufman, the CEO of Fiverr, sent an open letter to Fiverr employees
I always enjoy listening to what Eric Schmidt has to say about the AI world – and he's back again, this time in a 25-minute TED conversation published today. I'd recommend sitting and watching what he has to say, especially in the context of Conversational AI and
Just the other day I wrote a long post about Anthropic's Claude Code (triggered by a Jeff Dean Q&A) and I noted that OpenAI's Codex CLI equivalent was pretty limited in comparison (so far, anyway!) With the noise building about what Google might bring
Luke Budka was one of the first executives in the Public Relations industry to adopt the job title, "AI Director". I sat down and recorded a fascinating episode with him about how his company Definition is implementing Conversational AI for the whole company – and how they're
Hello, welcome and thank you to Neil Marley and the team at Qualyfi who are sponsoring next week's Conversational AI Mini Summit in London. I asked Neil to give us a quick overview of the company: Qualyfi was founded to help anyone forge a career in technology, regardless
I am excited to announce that the Koios team, pioneers in emotionally intelligent conversational AI, will sponsor next week’s Conversational AI Mini Summit. Tom Sherwood, Koios CEO, will speak about their innovative platform, which empowers organisations to scale personalised learning through AI-driven L&D coaches. He’ll explore
I've been meaning to make sure I wrote about what the team at Play.ht have been creating. The company offers AI Text to Speech, AI Voice Cloning and a Voice Generation API – and I have to say, the demos I've tried are really, really good.
I found this one online and thought it was worthwhile highlighting for several reasons. Firstly, someone reading might be interested in the opportunity. The direct link is right here. Second, it's a super insight into how Sage – a world leader in accountancy software – is approaching the role of
I recently wrote on FinTech Profile that I was deeply impressed with the way in which Santander UK had launched their mobile revamp. During that review I noted that the team had deployed "Sandi", their Chatbot (or conversational AI). I resolved to check it out later on. Today
News and insight for the Conversational AI industry
Sequoia Capital held their AI Ascent event earlier this month and it included a session with Google's top man in AI, Jeff Dean. The whole event is captured in quite a few YouTube videos but this one stood out for me because of one of the questions Jeff
I came across this seriously fascinating post from Gautam over at Stripe. He is the Applied Machine Learning leader at the company. Too often, organisations hire ML/AI people such as Gautam and they essentially get nothing done. They're often stuck in proof-of-concept hell, with little support from
Today we're meeting Sapir Hadad, Executive Director of AI Innovation at Fiverr. They specialise in transforming the way the world creates and works together – and if you're anything like me, you've been using Fiverr for years to find brilliant freelancers to help you get
Today we're meeting Krishna Dubba, Co-founder and Chief Technology Officer at CoVent. They specialise in creating a dedicated marketplace for event sponsorships, connecting sponsors with event organisers. Krishna knows a thing or two about AI (PhD in AI from Leeds) and takes a lean, cutting-edge approach to AI
I saw this stimulating tweet from Alex Albert, Head of Claude (Developer) Relations at Anthropic. He wrote: Much of the AI industry is caught in a particularly toxic feedback loop rn. Blindly chasing better human preference scores is to LLMs what chasing total watch time is to a social media
The other day I was talking to someone about this Conversational AI service Vetnio for vets and their veterinary practices. I referred to it multiple times and suggested to the individual that they could find the post I'd written on the website. Only it turns out I didn&
Here's another one of those memos discussing the use of getting onboard with AI. It's from the CEO of Duolingo, Luis von Ahn. I thought it would be helpful to note this one for posterity – so I can easily find it in future. I'm
The team at boost.ai has been at it again! They've launched a Test Studio to test and validate your AI agent's performance before deploying to customers. It's not thaaaat easy to test AI Agents – the normal methods you'd typically use just
I posted this last night on LinkedIn and thought it was worth re-posting here: I think it’s really, really good that the team at J.P. Morgan have sounded a public note of caution in their “Open Letter to Suppliers” on the broad topic of SaaS and the surrounding
I'm delighted to bring you another opinion piece, this time from Dave McGrail, Head of Business Consultancy at Xalient. This one is on the topic of Digital Twins. In a lot of the conversations and projects I've been working on across this and last year, it&
I was scrolling through LinkedIn this evening when I came across this post by Nigel Walsh. In his text, Nigel expresses some degree of frustration at the experience he had with the EE (owned by BT Group) chatbot. Nigel writes: Nothing says - we couldn’t care less more than
Like many, I've been playing around with Anthropic's MCP (Model-Context-Protocol) with my Claude Desktop App and I have occasionally been pretty impressed with it. I've extended Claude Desktop with a whole load of different MCP capabilities both for research purposes and to try and
